Canvas and Third Party Integrations
Publishers or integrations that were used in Brightspace, have been configured and are available, but currently disabled in the course navigation in your Canvas course(s). Use this tutorial "How do I manage course navgiation links" to enable the items you'd like your students to see and have access to.
To request a new publisher or third-party vendor integration with Canvas, users should email Canvas@montana.edu with details about the integration and the relevant courses or sections.
While MSU support staff does handle the setup in Canvas, we can only assist with the initial integration. For any issues or support related to the tool itself, users will need to contact the publisher or vendor directly.
Publishers/Third-Party Vendor Integrations
Integrations in Canvas
Integrations in Canvas function in different ways. Publisher integrations typically provide seamless access to adopted textbooks and may allow instructors to sync grades and other data between the publisher’s platform and Canvas. Other third-party tools may function differently depending on their purpose.
Requesting an Integration
- Available Integrations: Publisher and third-party tools that have already been vetted and deployed in MSU’s Canvas can be added to a course upon request.
- New Integration Requests: Tools that have not been vetted must go through an approval process before they can be used.
Approval Process for New Integrations
To request a new integration, email Canvas@montana.edu with details and user contact information. All third-party tools must be reviewed to ensure compliance with federal/state regulations and MSU’s Data Security terms. Vendors must sign MSU’s contract addendum before the tool can be implemented. Depending on vendor response, the approval process may take several months.
Integration Support
- Instructor Support: MSU support staff can assist with connecting integrations in Canvas but do not manage the external tools themselves. Instructors should contact the tool’s customer representative for setup or functionality issues.
- Student Support: Students should reach out to their instructor for any issues related to third-party tools.
For a list of LTI integrations available in Canvas.
Timing Related to Publisher/Thirdy Party Vendor Integration Requests
Requesting an Integration:
- Instructors can request a new publisher or third-party vendor integrations once courses for an upcoming semester are made available in Canvas.
- Course shells typically become available:
- Fall and Summer semesters: Early to mid-April of the same year.
- Spring semester: Early to mid-November of the preceding year.
Processing Time:
- New Integrations: If the integration has not been previously used or the request is unclear or incomplete, processing may be delayed until all necessary information is confirmed.
Inclusive Access (IA)- Currently Provided by Redshelf
Instructors who want to integrate an Inclusive Access (IA) publisher eBook into their Canvas course must request it through the MSU Bookstore.
- Publisher Tools: Some publishers require separate access requests for additional tools like quizzes and assignments. Check with the MSU Bookstore for details.
- Support: Faculty and students experiencing any IA-related issues (including technical problems) should contact the MSU Bookstore for assistance.
- Merged Courses: If using IA (RedShelf) in a merged course, adjustments may be needed for proper functionality. Instructors should notify the MSU Bookstore to ensure the merged course is properly configured.
- Please contact Jay Bachenberg jay.bachenberg@montana.edu in the Bookstore regarding this question as Inclusive Access (RedShelf) is their product and they provide the support for it.
For non-IA publisher textbooks or third-party vendor integrations in Canvas, instructors should follow the standard integration request process outlined above.