Publisher Support for Canvas Integrations
General LTI Support Contact Information
These tools are external to Canvas, though accessed through the platform, and MSU support staff do not have administrative control over them. While MSU support staff can assist with linking integrations within Canvas as requested by instructors, support for the functionality and setup of these integrations falls outside the scope of what we can provide.
Publishers or integrations that were used in Brightspace, have been configured and are available, but currently disabled in the course navigation in your Canvas course(s). Use this tutorial "How do I manage course navgiation links" to enable the items you'd like your students to see and have access to.
To request a new publisher or third-party vendor integration with Canvas, users should email Canvas@montana.edu with details about the integration and the relevant courses or sections.
Instructors: Please note that your first point of contact related to functionality and setup of an integration is the customer representative of the tool.
Students: Please note that your first point of contact is your instructor who may provide a more direct contact for you to reach out to for support.
The below list is of LTI Integrations that instructors may have added to their Canvas courses.
LTI Integration |
Support Page |
Support Contact |
ALEKS |
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Cengage Advantage |
Sign in using the portal to connect to live chat or call 800-354-9706 if you need help logging in |
|
FlatWorld Deployment |
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Kritik |
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Labflow App |
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Library Resources Adv |
Please reach out to the library for assistance |
Please reach out to your instructor |
Macmillan |
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McGraw Hill Connect LTIA |
https://www.mheducation.com/highered/support/connect/course-setup/sync-ltia.html#technical-support |
|
myBusinessCourse |
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Pearson Advantage |
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RedShelf Digital Learning Materials |
https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support |
|
SAGE Vantage |
https://hostedusa4.whoson.com/newchat/chat.aspx?domain=softwareassist.com |
|
SL&L |
https://support.watermarkinsights.com/hc/en-us/categories/4409528820635-Student-Learning-Licensure |
|
TestOut LTI Advantage |
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Virtual Canine Academy |
Please reach out to your instructor |
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WileyPLUS Deployment |
https://wpsupport.wiley.com/s/contactsupport - log in to submit a case or use the chat feature in the bottom right corner. |