colorful mountains with canvas name and logoGeneral LTI Support Contact Information

These tools are external to Canvas, though accessed through the platform, and MSU support staff do not have administrative control over them. While MSU support staff can assist with linking integrations within Canvas as requested by instructors, support for the functionality and setup of these integrations falls outside the scope of what we can provide.

Publishers or integrations that were used in Brightspace, have been configured and are available, but currently disabled in the course navigation in your Canvas course(s). Use this tutorial "How do I manage course navgiation links" to enable the items you'd like your students to see and have access to.

To request a new publisher or third-party vendor integration with Canvas, users should email Canvas@montana.edu with details about the integration and the relevant courses or sections.

Instructors: Please note that your first point of contact related to functionality and setup of an integration is the customer representative of the tool.

Students: Please note that your first point of contact is your instructor who may provide a more direct contact for you to reach out to for support.

The below list is of LTI Integrations that instructors may have added to their Canvas courses.

LTI Integration

Support Page

Support Contact

ALEKS

https://mhedu.force.com/aleks/s/alekscontactsupport

https://www.aleks.com/support/form/

Cengage Advantage

https://cengage.my.site.com/s/login/

Sign in using the portal to connect to live chat or call 800-354-9706 if you need help logging in

FlatWorld Deployment

https://support.flatworldknowledge.com/en/

support@flatworld.com

Kritik

https://help.kritik.io/en/

support@kritik.io

Labflow App

https://labflow.freshdesk.com/support/solutions

https://labflow.freshdesk.com/support/tickets/new

Library Resources Adv

Please reach out to the library for assistance

Please reach out to your instructor

Macmillan

https://mhe.my.site.com/macmillanlearning/s/

https://mhe.my.site.com/macmillanlearning/s/chat-with-us

McGraw Hill Connect LTIA

https://www.mheducation.com/highered/support/connect.html

https://www.mheducation.com/highered/support/connect/course-setup/sync-ltia.html#technical-support

myBusinessCourse

https://mybusinesscourse.com/user_guide/home

https://mybusinesscourse.com/contact

Pearson Advantage

https://support.pearson.com/getsupport/s/

https://support.pearson.com/getsupport/s/contactsupport

RedShelf Digital Learning Materials

https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support

https://solve.redshelf.com/hc/en-us/requests/new

SAGE Vantage

https://sagevantage.softwareassist.com/

https://hostedusa4.whoson.com/newchat/chat.aspx?domain=softwareassist.com

SL&L

https://support.watermarkinsights.com/hc/en-us/categories/4409528820635-Student-Learning-Licensure

https://support.watermarkinsights.com/hc/en-us/requests/new

TestOut LTI Advantage

https://support.testout.com/hc/en-us

https://w3.testout.com/support/contact-us

Virtual Canine Academy

https://virtualanimalanatomy.colostate.edu/

Please reach out to your instructor

WileyPLUS Deployment

https://wpsupport.wiley.com/s/

https://wpsupport.wiley.com/s/contactsupport - log in to submit a case or use the chat feature in the bottom right corner.